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Accessibility statement

This accessibility statement relates to all web content of the MSP Allowances website located at https://mspallowances.parliament.scot

MSP Allowances is run by the Scottish Parliament Corporate Body (SPCB). We are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Screen Readers: Some elements do not provide alternative texts or an accessible name for screen readers such as JAWS.
  • Keyboard Navigation: The website is not compatible with keyboard-only usage due to the impossibility to access the search filters.
  • Limited Time to use the page: There are server-side techniques to automatically redirect pages after a time-out.

What to do if you cannot access parts of this website

Get content in other formats

We will do our best to provide you with the content you need in a format that is suitable for you. Please get in touch.

  1. Email us at allowancesenquiries@parliament.scot
  2. Describe the format you need, for example audio CD, braille, BSL or large print.
  3. Provide your name and email address.

We’ll aim to reply within 2 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting accessibility requirements, please contact us by doing the following:

  1. Contact webteam@parliament.scot
  2. Add the web address (URL) of the page the content’s on or choose the whole site.
  3. Let us know your issue.
  4. Provide your name and email address if you want a response, or leave this blank if you want to remain anonymous.

If you request a response, we'll aim to reply within 2 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

SPCB is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. MSP Allowances is partially conformant with WCAG 2.1 level AA, due to the non-compliances listed below.

Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Most of the issues flagged in regards to accessibility are connected to the navigation process (including screen readers). This fails WCAG 2.1 AA Success Criteria 1.1.1, 1.3.1, 1.3.2, 2.1.1, 2.2.1, 2.4.3, 2.4.4, 2.5.3, 3.1.1 or 4.1.2 when emulating links (using onclick events with no keyboard alternative).

You may also find some visual presentations of text and images of text that have a contrast ratio below 4.5:1, failing WCAG 2.1 AA success criterion 1.4.1 and 1.4.3

This webpage is based on templates from the Parliament’s previous website, which is no longer compliant with current accessibility standards. This is a known issue and we will be working with colleagues to review this. Unfortunately, we are currently unable to provide a timescale for this.

How we tested this website

This website was last tested in August 2020. The test was carried out by accessibility Passion4Social CIC (third-party), not involved in the design and development process.

We used this approach to test:

  • Automated tests: We used 6 software tools to identify accessibility and navigation issues across the entire website;
  • The web pages with most issues were added to the manual testing;
  • Manual tests: performed by one professional web developer that run 3 simulation tools for dyslexia, low or partial vision, colour blindness, trembling movements, and keyboard navigation;

We tested the following pages:

  • Home Page: https://mspallowances.parliament.scot/

As all pages are based on the same platform and template, they have not been tested individually but some samples have been selected from all of them.

Compatibility with browsers and assistive technology

MSP Allowances is designed to be compatible with the following assistive technologies:

  • JAWS
  • NVDA
  • VoiceOver
  • Android
  • BlackBerry
  • Chrome
  • Internet Explorer (from version 10)
  • Firefox
  • Opera
  • Safari
  • iPhone/iPad
  • Microsoft Edge

Technical specifications

Accessibility of MSP Allowances relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Check out the full evaluation report

This statement was prepared on 17 August 2020.

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